FAQ

Frequently asked questions about The Amazing Mill Markets.

Frequently Asked Questions

Are dogs allowed inside the venue?

Unfortunately, dogs aren't permitted inside the venue. This is due to insurance and safety regulations that require us to limit animals on the premises. Service dogs are exempt.

Does the Mill Markets purchase items onsite?

Due to legislation, we are unable to purchase customer items on the premises. We may be able to find you a stallholder who is interested in purchasing. Feel free to contact our sales email with any enquiries: sales@millmarkets.com.au.

Are both venues open on public holidays?

Yes, both of our venues are open 10am–6pm every day, including all public holidays such as New Year's Day, Australia Day, Labour Day, Good Friday, Easter Saturday, Easter Sunday, Easter Monday, ANZAC Day, King's Birthday, Grand Final Friday, Melbourne Cup, and Boxing Day. We are only closed on Christmas Day.

Are gift cards available for purchase?

Yes, gift cards are available in store and over the phone. All gift cards expire 36 months after purchase.

What is the Mill Markets refund policy?

We comply with the Australian Consumer Law. If a product you purchase from us has a fault or does not meet consumer guarantees (for example, it is not of acceptable quality, not fit for purpose, or does not match its description), you are entitled to a refund. We do not offer refunds for change of mind.

How do I apply for a stall and what are the costs?

To find our updated costs and requirements, please contact your respective venue:

The application form can be found at millmarkets.com.au/stallholders.

Does the Mill Markets provide delivery?

Delivery is dependent on each stallholder. If you'd like to enquire about delivery, please speak to one of our friendly staff members or call your respective venue.